What is a Microsoft Teams Room (aka MTR)?
A Microsoft Teams Room (often called a Teams Room or team room) is a purpose-built meeting room solution that turns a physical space into a hybrid meeting environment for Microsoft Teams. Powered by Microsoft Teams Rooms, it combines certified audio and video hardware, a dedicated compute device, and a touch console in the room. The […]
What are the pros and cons of BYOD versus a native videoconference room solution?
A BYOD solution enables you to use the AV equipment in your meeting rooms on any type of video conference meeting, but it relies on someone’s laptop driving the meeting and some meeting room features are lost. A native solution, such as Microsoft Teams, provides simple, one-touch join, the highest quality video and audio, plus […]
Do you provide ongoing support afterwards?
Yes—we offer support plans with guaranteed SLAs across The UK. Where possible we aim to resolve issues quickly via remote engineers, but will dispatch one of our AV engineers to site if required. MVS has 3 standard support plans to choose from, which include pre planned preventative maintenance to help minimise downtime and protect the […]
What is your typical installation time?
This depends on room size and complexity—small huddle room takes ~1 day, larger boardrooms ~2-3 days plus commissioning. However, the installation time is typically the shortest stage of an AV project, where pre-installation consultancy to establish your user needs and to survey your spaces, AV design, hardware selection and purchase are crucial to a successful […]
How do you handle hardware tampering or users unplugging equipment?
We recognise that the most common cause of AV system issues is users. We provide user training and user instructions to minimise issues, but we also adopt design best practices, ensuring cabling is tidy and secure and can deploy tamper-proof enclosures/shrouds for screens and ports,and secure mounting.
Which conferencing platforms do you support?
We design systems for Microsoft Teams, Zoom, Cisco Webex, Google Meet, platform agnostic platforms and/or BYOD setups to meet the needs of your organisation.